Cowen Group Blog - Litigation Support Staffing & Consulting

Monday, March 27, 2006

Litigation Support Rides Shotgun

Ok, so now you've got your fast car, and you're in the driver's seat, and you're way out in front where you belong -- but who's riding with you?

You gotta have the right guys riding shotgun when your competition is chasing you. Nowadays that means litigation support. And not just the technology, but the talent that goes with it -- i.e., the people who know how to make legal technology work for you in complex litigation matters, when your competition is gaining on you. Because it's NOT about the technology. It's about your PEOPLE. The people who keep you covered.

Smaller and smaller corporations and law firms are becoming more and more competitive as technology becomes more and more ubiquitous. Which means your competition will soon be chasing your clients, if they aren't already. These days a fully staffed, fully outfitted litigation support department is just the cost of keeping business.

What's more, firms are focusing more and more on driving revenue -- not counting paper clips -- because you can only cut so much cost, in the new-new cyber-tech workplace. But new clients just want litigation support that can get the job done, whether in-house or bundled with outside counsel. So you better have the tools AND the people -- or those guys gaining on you now will soon be stealing your market share too.

But here's the thing: When you build the right litigation technology capability, AND hire the right litigation support professionals to implement that technology, you'll be ensuring customer return, AND bringing in new business -- because you'll be the firm getting the job done for your clients.

That's litigation support -- riding shotgun, so you can stay out in front, where you belong.


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